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Zorana Branković

Member of the Executive Board and the Chief Operating Officer / COO


She was appointed to the position of director of operations management in 2022, and became a member of the Executive Board in April 2024. She previously held the position of director of the Digital Channels and User Experience Sector.

She started her professional career at Banca Intesa in 2003 in the ICT sector, after which she successfully led numerous projects in the field of improvement and development of digital banking, such as the introduction of the first mobile banking application on the Serbian market in 2010, as well as the first digital wallet in 2016. In May 2015, she became the director of the multichannel department, and from June 2018, she became the director of the digital channels and user experience department. She is a member of the Digital Economy Committee of the American Chamber of Commerce in Serbia.

Zorana Branković stood out in the financial industry on the local market as one of the very important participants in the field of digital transformation and innovation, and therefore one of the creators of the wave of innovative banking business principles.

Zorana Branković graduated in 2011 from the Faculty of Organizational Sciences in Belgrade. She improved at professional trainings for the development of business knowledge and skills in the field of leadership, financial and project management.