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Privacy policy and Terms of use

Privacy notice

We hereby inform the visitors of Banca Intesa a.d. Beograd website (hereinafter: the website) that their visit is anonymous and that the Bank does not collect information that would allow their identification (such as name and surname, e-mail address), as well as the website users who provide their personal information that their information is processed in accordance with the rules set out below and the provisions of applicable laws of the Republic of Serbia.

The information collected through the contact form (name, surname, email, telephone number, city) will be used by the Bank for the purpose of preparing and informing the user about the offer of a particular product, arranging a meeting with the user regarding that offer and sending answers to the user's queries, over a period of time needed to fulfil the purpose. The information thus collected will not be disclosed by the Bank to third parties. Detailed information about how personal data is processed and the user rights are presented in the document Information on personal data processing (which you can download below this text). By clicking the "Submit" button, the user agrees to the processing of their personal data as described.

Banca Intesa a.d. Beograd mobile applications access mobile phone camera for activation thereof and additional verification. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

For the purpose of users' security, the applications collect device ID information and applications installed on your device to check if there are any malicious apps installed. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

The application receives and processes SMS messages for the purpose of activating the application. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

If allowed by the user, the location of the device is used to provide the user with information about the payment transaction location and the nearest branch or ATM device. Banca Intesa a.d. Beograd uses the collected data only for the specified purposes and does not share it with third parties.

The Bank processes personal data to the extent necessary to fulfil the purpose of the processing, and it is stored for as long as it is necessary to fulfil the purpose, except when the Bank is bound by the law to keep it longer.

The Bank protects data confidentiality by taking appropriate organisational, technical and personnel measures to ensure the security of the data and to protect it from any accidental or unlawful destruction, accidental loss, misuse, prohibited disclosure or access and any other form of unlawful processing.

Information on personal data processing banca intesa

Information on personal data processing

Detailed information about how personal data is processed and the user rights are presented inside this document.
Cookies policy

Parts of our site use cookies. A cookie is a text file stored locally on your computer, tablet or mobile phone, which allows the user who returns to the website to be recognised for the purpose of tracking and analysing the visits to the website in order to optimise the Bank's website. The website uses cookies to remember your actions on it in a certain period of time, and your preferences regarding the language, font size and other display features. This means that you do not have to specify your preferences every time you visit the website.

In addition, cookies help us analyse how you use our site and whether you encounter obstacles while navigating. They also help us tailor online ads and offers to suit your interests and needs. Personal information is not stored in this case, and this information cannot be used for personal identification. If you do not want to accept storing a cookie on your computer, it is necessary to disable the cookie for this website in your browser. You can manually delete previously installed cookies from your web browser. Disabling or deleting them may also restrict certain functionality of the website.

How to disable cookies

How to disable cookies

You can delete cookies yourself from your web browser, thereby disabling their use. Links to step-by-step instructions for deleting cookies from some of the most used browsers are given below:

If you use a different browser, follow the instructions of the relevant vendor. If you disable cookies you will still be able to browse the website, but with limited functionality.

Cookies used by this website

Cookies used by this website

Strictly Necessary cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Targeting cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Performance cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.


The contents of this Internet presentation represent legally protected and exclusive copyright belonging to the owner, Banca Intesa a. d. Beograd, which owns all copyrights and other intellectual property rights in terms of content, editing, conception and design. Trademarks, logos, names of individuals and other similar intellectual property are owned by the owner or third parties. Failure to comply with the obligating terms of use is subject to the implementation of applicable legal regulations. Unauthorized multiplication, reproduction, public display, or distributions of the contents of the internet presentation in any way, are forbidden.

The Bank reserves the right to change this notice. All changes will be posted on the Bank's website. We kindly ask you to occasionally check the potential changes of this notice in order to be duly informed of changes thereof.

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For more information, click on Cookie Settings. (PRIVACY POLICY)