Notice on the Deletion of a Mortgage following Loan Repayment and the Tax Obligation

We hereby inform you that, in accordance with the new Law on the Protection of Financial Services Consumers, the Bank is required to undertake activities to delete the registered mortgage following repayment of the loan, provided that the following two conditions are met:

• the mortgage over the real property was established as collateral for a loan in respect of which all obligations had been settled in full by 13/03/2025,
• the mortgage has not yet been deleted from the public register.

For cases where the above conditions are met, the Bank has prepared deeds of release of mortgage, which will be notarized by a public notary, following which the public notary will, ex officio, initiate proceedings before the Republic Geodetic Authority (RGA). The RGA will issue a decision authorizing the deletion of the mortgage.

We hereby emphasize that, pursuant to the Law on the Procedure for Registration in the Real Estate Cadastre and the Infrastructure Cadastre and the Law on Republic Administrative Fees, you will be required to pay a fee in the amount of RSD 4,680. If an annotation prohibiting disposal of the property due to the un-deleted mortgage (hereinafter: the “Annotation”) has also been registered, you will be required to pay an additional fee in the amount of RSD 1,160.

In this regard:

1. if you agree to the deletion of the mortgage (and, where applicable, the Annotation), subject to the obligation to subsequently pay the fee of RSD 4,680 (and, where applicable, the additional RSD 1,160) – you are not required to take any action, and the decision issued by the RGA will be delivered to you at the address of the relevant real property, together with instructions for payment of the fee;
2. if you do not wish the mortgage (and, where applicable, the Annotation) to be deleted, i.e. if you do not wish to bear the cost of RSD 4,680 (and, where applicable, the additional RSD 1,160) – you are required to notify us thereof through one of the channels listed below, no later than the expiry of the deadline that will be specified in a separate notice to be delivered to you by the Bank:

• by calling the Bank's Contact Center at: 011 3108888
• by email at: kontaktcc@bancaintesa.rs,
• by completing the Contact Form below; or
• in person at a Banca Intesa branch.

If you do not notify us within the above-mentioned deadline that you object to the deletion of the mortgage, the Bank will, in accordance with the Law, have the deed of release of mortgage notarized, and you will be required to pay the applicable fee.

Please note that it is in your interest to have the mortgage deleted and, therefore, to opt for the first option. A registered mortgage constitutes an obstacle to the sale of real property, as bona fide purchasers do not wish to purchase property subject to an encumbrance, and at the same time it constitutes an obstacle to using such property as collateral for a new loan. Finally, it is in the interest of every responsible citizen to have their ownership right registered in the public registers with accurate information and without any encumbrances.

If you have opted for the second option and do not wish the mortgage (and, where applicable, the Annotation) to be deleted, i.e. do not wish to bear the cost of RSD 4,680 (and, where applicable, the additional RSD 1,160), you may notify us thereof by completing the following form:

For additional information, you can contact the Bank's Contact Center at phone number 011 3108888.