Visa Platinum debit card

Travel insurance

When you travel, insurance is one of the most important things you can take with you. That's why, with the Visa Platinum card, we have provided you with travel insurance that is valid worldwide and, if needed, covers medical assistance and assistance abroad, hospital treatment costs, and emergency medical assistance for injuries caused by recreational skiing sports (skiing and snowboarding). This insurance also covers flight delay or cancellation, missed connections and baggage delay or loss. All these benefits are also available to members of your immediate family who travel with you as a card holder.

The conditions of travel insurance under the jurisdiction of the insurance company DDOR insurance can be found at the link.It is necessary to register the family members who will be traveling with you, along with their valid passports and your insurance card, by calling the DDOR user center at phone number 0800 303 301 or via the website www.ddor.rs.(Registration of family members)

You can find the conditions of the travel insurance under the jurisdiction of Wiener Stadtische Insurance at the link.Registration of family members is not required.

Privileged and carefree shopping

You have the privilege of enjoying conveniences prepared just for you when shopping, as well as being more relaxed than others.

You can view the available benefits and discounts when purchasing with your Visa Platinum card at the following link.

When making a purchase for yourself or a loved one, pay with a Visa Platinum card and from that moment for the next 90 days the purchased product is insured in case of damage, theft or loss. More information about this benefit at the following link.

Shop luxuriously and carefree.

24/7 support

Constant availability of money is necessary for you. In order for funds to be available to you even in some unforeseen situations, wherever you are, you can count on 24/7 support from our contact center with a specially provided phone number: +381 11 310 88 33. Easily report any possible loss or theft of your card and it will be blocked immediately, and at any time of the day you can get information about the balance of your card account with one call. If you are abroad, you can also block the card by calling the global Visa support center, at the 24/7 available phone numbers from the link. In this case, your card will be blocked in 30 minutes. Money can also be instantly paid to you at more than 270,000 locations worldwide.

For any medical or legal issue, with this card, expert teams are at your disposal for your needs in these areas while you are abroad, from telephone medical advice, through professional care before and after hospitalization, emergency medical assistance and information about vaccinations and medical centers in the country you are traveling to, to legal consultations and interpretation. All of the above is now available to you 24/7 whenever you need it, by calling the local phone number 0800 190 003, and for calls from abroad, see the phone numbers on the link, where you can also get more information about this benefit.

Payment in installments

Pay for goods and services at over 9,000 points of sale in the country* and in up to 12 installments

The fee for paying in installments at the retailer's point of sale is calculated for each installment and amounts to RSD 50 for all types of payment accounts, except for:

Intesa Hit Plus payment account, fee per installment 40 RSD;
Intesa Magnifica payment account, no fee.
*This option is not available when purchasing at online stores.