Visa Platinum debit card

Travel insurance

For you and your family members around the world

Travel comfort

Business lounges and fast track at airports around the world

Privileged shopping

With Visa Platinum, you get numerous benefits when shopping

Benefits at airports

Benefits at airports

Access to business lounges in more than 1,200 airports worldwide.

Starting from 01.08.2025. the number of free entrances to airport business lounges during one calendar year is limited to 4 times. Access to business lounges at the airport is possible using the Visa Airport Companion application or the Visa Chat Bot channel. More details can be found at the link.

* Book the service 3 days before your trip and you can easily and quickly bypass the queues at the airports, get help with luggage transportation, organize a transfer on arrival, with a 15% discount on the regular price with Visa Platinum.

*Fast Truck service ensures that you can go through the security control procedure at the airports without waiting in line, and the use of the service is available through the Visa Chat Bot channel.

Travel insurance

Travel insurance

When you travel, insurance is one of the most important things you can take with you. That's why, with the Visa Platinum card, we have provided you with travel insurance that is valid worldwide and, if needed, covers medical assistance and assistance abroad, hospital treatment costs, and emergency medical assistance for injuries caused by recreational skiing sports (skiing and snowboarding). This insurance also covers flight delay or cancellation, missed connections and baggage delay or loss. All these benefits are also available to members of your immediate family who travel with you as a card holder.

The conditions of travel insurance under the jurisdiction of the insurance company DDOR insurance can be found at the link.It is necessary to register the family members who will be traveling with you, along with their valid passports and your insurance card, by calling the DDOR user center at phone number 0800 303 301 or via the website www.ddor.rs.(Registration of family members)

You can find the conditions of the travel insurance under the jurisdiction of Wiener Stadtische Insurance at the link.Registration of family members is not required.

Privileged and carefree shopping

Privileged and carefree shopping

You have the privilege of enjoying conveniences prepared just for you when shopping, as well as being more relaxed than others.

You can view the available benefits and discounts when purchasing with your Visa Platinum card at the following link.

When making a purchase for yourself or a loved one, pay with a Visa Platinum card and from that moment for the next 90 days the purchased product is insured in case of damage, theft or loss. More information about this benefit at the following link.

Shop luxuriously and carefree.

Travel

Travel

Make your trip unforgettable with premium benefits and services with the Visa Platinum card:

  • Discounts on accommodation reservations and exclusive services in prestigious hotels
  • Discounts for rent-a-car rentals a
  • Free roaming

See the link for more information on all benefits when traveling with a Visa Premium card.

24/7 support

24/7 support

Constant availability of money is necessary for you. In order for funds to be available to you even in some unforeseen situations, wherever you are, you can count on 24/7 support from our contact center with a specially provided phone number: +381 11 310 88 33. Easily report any possible loss or theft of your card and it will be blocked immediately, and at any time of the day you can get information about the balance of your card account with one call. If you are abroad, you can also block the card by calling the global Visa support center, at the 24/7 available phone numbers from the link. In this case, your card will be blocked in 30 minutes. Money can also be instantly paid to you at more than 270,000 locations worldwide.

For any medical or legal issue, with this card, expert teams are at your disposal for your needs in these areas while you are abroad, from telephone medical advice, through professional care before and after hospitalization, emergency medical assistance and information about vaccinations and medical centers in the country you are traveling to, to legal consultations and interpretation. All of the above is now available to you 24/7 whenever you need it, by calling the local phone number 0800 190 003, and for calls from abroad, see the phone numbers on the link, where you can also get more information about this benefit.

Payment in installments

Payment in installments

Pay for goods and services at over 9,000 points of sale in the country* and in up to 12 installments

The fee for paying in installments at the retailer's point of sale is calculated for each installment and amounts to RSD 50 for all types of payment accounts, except for:

Intesa Hit Plus payment account, fee per installment 40 RSD;
Intesa Magnifica payment account, no fee.
*This option is not available when purchasing at online stores.

Visa Chat Bot - A click away from your wishes!

For a complete user experience with you is the Visa Chat Bot channel that you can access easily through the Viber or Telegram application.

Register and find out more about the current benefits and benefits or leave a message if you need additional information for the functioning of the benefits with your Visa card.

Start now to make your wishes come true anywhere in the world.

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    Safe online shopping

     

    Payment for shopping on websites with specified sign Mastercard SecureCode is approved for each transaction by one-time password received via SMS to the mobile phone number verified of confirmed at a Banca Intesa branch office. You can find out more information on the protection method HERE.

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