Notification on harmonization of General Terms and Conditions with the Law on Protection of Financial Services Users

We would like to inform you that Banca Intesa has harmonised the relevant General Terms and Conditions with the new Law on the protection of users of financial services, which relate to users – natural persons, registered agricultural businesses and entrepreneurs. The method of advertising financial services and providing information to the User has been specified. The provisions on the way in which amendments can be made to the contract and the procedure in the event of an unauthorised overdraft have been amended, the time limit within which the beneficiary has the right to lodge a complaint with the bank and the time limit for the bank's response have been set. These changes will apply from 01/07/2025.

Detailed information on the changes can be found in the notice published on this LINK and in the amended General Terms and Conditions or at any Banca Intesa branch.

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