A new digital experience is coming soon

Discover the upgraded and redesigned version of mobile and electronic banking

You can expect a refreshed look, easier navigation, as well as new and improved functionalities that will enable simpler use of banking services and a better user experience.

Modern and more accessible design for everyday banking

 

Our digital channels now follow the new visual identity of the bank, highlighting the recognizable green color of the brand and bringing an improved experience in the Intesa Mobi application and electronic banking.

More efficient navigation and enhanced accessibility will make it easier for you to use key functionalities and perform everyday banking tasks.

Find out what changes the new version brings

Opening a savings account without visiting the bank

Within digital banking, you will have the possibility to open a savings account in RSD, EUR or USD in just a few steps: from choosing the type of savings account and currency to selecting the term of the deposit.

A new way of managing savings

Service #withSave brings a new way of managing savings: set personal goals and save with a clearly defined purpose, while tracking your progress at any time. Whenever you wish, you can make a deposit or withdrawal, create a new goal, or transfer money from one goal to another.

Search for savings products

You will have access to the Savings explorer option – an overview of all savings products that you can activate via the mobile application and electronic banking, as well as the Guided Experience that can help you choose a savings product based on your needs.

Main functionalities at your fingertips – even before login

A new functionality is coming to the home screen: in just a few steps you will be able to select the services you want to use through My Shortcuts, without logging into the application. You will have the possibility to choose up to three main functionalities and change them according to your needs at any time.

Setting up a Standing Order for Purchasing Investment Funds in RSD

Through digital banking, you will be able to set up a standing order for investments in RSD-denominated funds (Intesa Invest Cash Dinar Fund), making regular fund investments even more simple and convenient.

Merging sections for better clarity

To reduce the possibility of missing important information and to provide a more intuitive user experience, messages and notifications will be consolidated. Managing messages and notifications will be possible after selecting the Edit option.

Additional improvements

On the pre-login, besides the My Shortcuts option, without logging into the application, you will also have immediate access to payment functions by scanning or showing a QR code, the #withKEY service for logging into electronic banking, and Support.

Information about the allowed overdraft on your payment account will be visible through the More details option within the payment account overview, while the #withCASH service for withdrawing money from ATMs without a payment card, located on the home screen within My Shortcuts, will offer additional options for selecting the withdrawal amount.

Also, within the Offers for You section, all offers, products, and services available to you will be merged.

App progressive roll-out

The new version of the mobile app will gradually become available for download in the App Store, Google Play Store, and Huawei AppGallery stores.

The time when the update will become available to you depends on the store itself.

How to check if the new version of the app is available to you?

  • Type Banca Intesa Mobi  in the search field of the appropriate store (App Store, Google Play Store, or Huawei AppGallery).
  • Check if the Update option is available next to the mobile app icon and select it if available.

Important: We remind you NOT to DELETE the existing mobile app from your device, but only to update it to the new version.

If automatic app updates are enabled on your device, the Banca Intesa Mobi app will automatically update when the new version becomes available for your device.

User guide

You can find the complete User guide for the new version of digital banking banking HERE.

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