Contact

If you have a complaint, you can send it by completing a contact form below. You can rest assured that your complaint will be duly considered.

Detailed information on filing a complaint

  • Private persons
  • Legal persons

Acceptable document types: doc, docx, pdf

By entering your personal data in electronic form you give consent for processing of your personal data in the manner specified in the documents: Notice on terms and conditions of collecting and processing personal data and personal data files Database of user complaints - No. 13. Data file records are available in bank’s branches.

Acceptable document types: doc, docx, pdf

By entering your personal data in electronic form you give consent for processing of your personal data in the manner specified in the documents: Notice on terms and conditions of collecting and processing personal data and personal data files Database of user complaints - No. 13. Data file records are available in bank’s branches.

For all your comments, suggestions or queries, please contact us in one of the following ways:

  • By phone, through our Contact Centre on + 381 11 3108888
  • By e-mail at kontakt@bancaintesa.rs
  • By post:
    Banca Intesa ad Beograd
    Customer Care Department

    ul. Milentija Popovića 7b
    11070 Novi Beograd
  • By fax on +381 11 310 88 55