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Visa Infinite

Global support

Support of our contact centre 24/7 and a specially provided telephone

Infinite insurance

Full multi-travel insurance and insurance of the purchased product

Concierge service

Realize your ideas with the help of a personal assistant - concierge

Medical and legal assistance

Expert teams available for any medical or legal issue

Convenience at airports

Travel comfortably all over the world

Unique debit card

The line between perfection and excellence has always been very thin, but familiar to you. That is why we have dedicated to you the Banca Intesa Visa Infinite debit card which erases that line for the few people who recognize it.

Visa Infinite
You should also know this...
  • Enjoy the right to numerous benefits of Infinite insurance
  • Open the door to more than 1,000 VIP airports lounges in more than 450 cities in the world
  • Authorise an unlimited number of additional beneficiaries
  • Exercise your right to a large number of conveniences and benefits during shopping or travel

Concierge service


Do you need help with holidays, birthdays or some important life events? Your personal assistant, your concierge will take care of that.

Concierge service will be available whenever and wherever you need it.



Feel the pleasure in perfect accomplishment of your idea.

You do not have to miss any event or celebration, wherever you want to be. If you want, your concierge or personal assistant will take care of everything. He could keep a calendar of events you are interested in, as well as important family holidays and, having in mind your interests, he could suggest exclusive gifts and holiday destinations, organize events and trips, provide access to shops outside work hours, make reservations at exclusive restaurants, hotels and for events.

Concierge service is free of charge, while the costs for the purchase of requested items or services are paid by Banca Intesa Visa Infinite card.

You only have to dial the number +381 11 310 88 66 and call our agent who will receive the concierge service request, forward the inquiry and deliver the feedback. If you wish to speak in English with your personal manager at the international concierge services available 24 hours a day, you can contact them directly to the number +381800812177.

Card users can also communicate with the concierge service via chat bot support within the Viber or Telegram application in Serbian and English. Requests for the use of the service can be sent directly to the concierge service via e-mail to visa@concierge.link

For more information about the benefit refer to www.rs.visa.com.



Travelling around the world with comfort is quite easy when the airport is a relaxing zone and you can focus on the key tasks of the day, sitting in an armchair. This card opens the doors of more than 1,000 VIP airport lounges in 450 cities around the world, with unlimited number of visits. You only have to show your Banca Intesa Visa Infinite card and you can bring anyone with you, with the agreed surcharge per visitor made specifically for you. For more information visit LoungeKey website or download LoungeKey smartphone application at Google Play or App Store. Access the link below. If you are already registered, you need to create the account again.


Our time is valuable, that is why this card brings you to the fast tracks in more than 270 airports around the world, including fast check-in and passport control, priority line at counters, as well as the organization of transfer, escort from the airplane to the vehicle or the departure gate. Book your service 3 days prior to the use at https://cemea.yqnowgroup.com/ and forget about the crowd and queues at the airport, with 25% discount to the regular price provided by Visa Platinum card.



Relax with special privileges coming with different types of Infinite insurance:

  • Full multi-person travel insurance

Provide peace and safety to all members of your family if they accompany you, the card user, on the trip. Insure yourself, your spouse and up to five children, for domestic and international trips with duration up to 90 consecutive days, for individual trip, whose costs are fully or partially paid by Banca Intesa Visa Infinite card. The insurance covers almost all popular sports activities on the trips, accidents occurred during travel by car, providing refund in case of needed cancellation or moving the travel date already paid or booked.

  • Insurance of purchased product

Buy everything you want for yourself or beloved person, pay with this card and from that moment on, for the following 90 days you do not have to worry about possible damage, theft or loss of bought product. The object of your purchase will be insured for you, as well as for the person receiving the gift, unless covered by other warranties, with the original receipt kept and within the set cash limits regarding the coverage amount and price.

For more information about these benefits visit cardholderbenefitsonline.com.



Imagine having expert teams at your disposal regarding any medical or legal issue. The card provides exactly that. From medical advices, professional care before and after hospitalization and emergency medical care, to the information on vaccination and medical centres in the country of travel, legal consultations and interpretations.

Everything specified is now available 24/7, whenever needed, by a local call to the phone number 0800 190 003, and for making a call from abroad look at the telephone numbers on the link cardholderbenefitsonline.com, where you will get more information about this benefit.



Wherever you are, count on 24/7 support by our Contact Centre,with specifically designated telephone number +381 11 310 88 66. Report possible loss or theft of your card in a simple manner by calling the number +381 11 30 10 160, and it will be blocked immediately, and at all times by a single call you can get information on the balance of your card.



For a truly unforgettable shopping or trip, use Infinite international and local benefit and discount programme.

At all LUKOIL SERBIA gas stations throughout Serbia, when buying branded derivatives EKTO diesel, EKTO plus, BMB 95, EKTO BMB-100, Euro diesel and Euro Plus BMB 95 you get a discount of 5 RSD, Euro Diesel and Euro Plus BMB  95 you get discount of 2.5 RSD while for the purchase of liquid LPG oil you get a discount of 2 RSD for each liter purchased. By the end of the year, the ride to your desired destination becomes even more exclusive!

Banca Intesa Visa Infinite card offers fantastic benefits at more than 900 most prestigious hotels in the world. The best offers guaranteed are at your disposal, moving to a better room during stay, later check-out, VIP treatment, continental breakfast every day and a voucher to be used for food and drinks of choice. You can become familiar with the list of hotels and special offers on the website www.visaluxuryhotelcollection.com.

Get familiar with special benefits during your trip on the link https://rs.visa.com/pay-with-visa/visa-privileges.html, and for excellent discounts and benefits at retail outlets throughout Serbia refer to https://rs.visa.com/pay-with-visa/offers.html#2.

To be able to shop exclusively we have prepared privileges and discounts for you in the following prestigious stores:


Discount obtained at XYZ Fashion Store shops cannot be combined with the existing discounts and promotions in the stores, as well as outlet stores.

Besides, at XYZ Fashion Store shops you will receive special privileges such as:

– Private shopping based on client’s needs,

– Personal stylist as scheduled,

– Info/newsletter about the new collection.


The discount also refers to payment in instalments, however it cannot be combined with the existing discounts and promotions in the stores, and it does not apply to items marked TOP model.



Whether on the road or at home, you can count on 24h help provided by Banca Intesa Visa Infinite card.

As a friend in need, it provides help and coverage for sudden expenses on the road for unlimited cases annually, in terms of:

  • vehicle repair, minor malfunction (flat tire, minor mechanical, electric or electronic failures, for example discharged battery, broken belt, minor cooling system failures, blown fuses, etc.) in the value up to EUR 100 per in Serbia, or  EUR 150 in Europe, as per individual intervention,
  • vehicle transport in case of breakdown up to 200 km in Serbia, or up to 250 km in Europe, as per individual intervention,
  • vehicle transport to the nearest service station free of charge in case of traffic accident, without mileage limit for cases at the territory of Serbia and Europe,
  • transport of driver and passengers free of charge to the destination or place of residence, without mileage limit,
  • top-class replacement vehicle in the amount of EUR 100 for daily renting in the period up to 3 days,
  • accommodation at a hotel with minimum four stars in the amount up to EUR 100 for person in the period up to 3 days,
  • service information.

The assistance package refers to a natural person while actively operating a vehicle that is the subject of assistance.

Should you require help in the house, with this card you can count on coverage for full costs of repairman services, without cash limit, as per three cases annually, including:

  • arrival and services of repairman,
  • services of plumber, electrician, carpenter, locksmith, glazier and potter,
  • coverage of expenses for fine materials necessary for repair, in the total value up to EUR 25.

The service station user will bear the costs of other parts and materials necessary for repairs.

Request aid in simple manner if needed, 24/7, report the case immediately upon the occurrence by a call to the number +381 11 655 65 29 and follow the operator’s instructions.



The monthly membership fee for the basic Visa Infinite payment card is RSD 6,000.00. The monthly membership fee for an additional Visa Infinite payment card is RSD 3,000.00.

Pay with the Banca Intesa Visa Infinite card at the points of sale of merchants in the country and abroad, over the Internet and at points of sale marked with the Visa symbol. Experience the simplicity of contactless payment, and you can also withdraw cash using a payment card at ATMs.

Pay for goods and services at over 9,000 points of sale* and in up to 12 installments.

The fee for payment in installments at the retailer's point of sale is calculated for each installment and amounts to RSD 50 for all types of payment accounts except for:

  • Intesa Hit Plus payment account, fee per installment 40 RSD;
  • Intesa Magnifica payment account, free of charge.

*This option is not available when purchasing at online stores.

You can, at your personal choice, authorize an unlimited number of additional users on your Infinite card, who will enjoy the same benefits provided for the basic card.

For more information, contact a Magnifica advisor in the branch or on the 24/7 telephone number +381 11 310 88 66 provided specifically for you.

The services provided by the VISA card organization are presented on the official website rs.visa.com and are subject to change.

An extract from the insurance policy conditions

Safety of all clients is our priority. However, you still have our special attention, and that is the reason behind many fantastic insurances with Visa Infinite card.

Discover a world of Infinite insurance, created so you could give your best in important tasks without any burden.


Personalize the use of the card with the digital banking application
Visa Infinite
Personalize the use of the card with the digital banking application
Perform an overview of cards and check the list of transactions in the previous period
Set the consumption limits per cards in accordance with your wishes and possibilities
Generate the code for cash withdrawal without a card with #withCASH function
Activate smart notifications for the purpose of obtaining information on performed transactions
Deposit insurance

Deposit insurance

The Bank participates in the system of compulsory deposit insurance established in the Republic of Serbia.