Activating and updating Electronic Banking services

The list of required documentation for activation


If you HAVE AN ACTIVE SERVICE and would like additional cards, card replacement, change of authorization on accounts


* if you would like the model of signature on the account which is not stated in the Application, along with the filled in Application you should provide a document Advanced options as the supplement of the Application.

**the Overview may be provided by the Sales Advisor

For more information on Electronic Banking of Banca Intesa Beograd call 011/310 88 70 or write to the email address, every working day from 08:00 to 21:00 and on Saturday from 09:00 to 14:00.

NOTE: If on the Application form you opted for Halcom service, for each authorized person stated in the Application you should provide the document Export of a certificate to be signed by the smart card holder and the person authorized to represent the User, along with the verification for each person stated in the application.

If you need Halcom qualified electronic certificate, you may order it in Halcom:

· in person or

· by mail to the address: Halcom ad, Beogradska 39, 11000 Belgrade..

More information may be provided via:

·telephone 011/ 33-06-570,

· email or

· web site

Detailed instruction for ordering the certificate is provided on the following link:

To export a certificate, you should export the Certificate by means of application IzvozCertifikata (CertificateExport) With the export of certificate you get two files of type ImePrezime.cer (NameSurname.cer) and ImePrezime.txt (NameSurname.txt). The text document needs to be printed, signed, certified and delivered to the Bank.