The current situation has put us to a new, most important test ever, which is to protect your health and health of our employees. With every new day we try to improve our response to this important challenge and make our services available to you in the safest possible way.

Our e-banking apps allow you to carry out all transactions from the comfort of your home. Regardless whether you have previously used the e-banking service or not, you can now activate or reactivate it without visiting the bank.

Our ATMs are available whenever you need cash, and, if necessary, you can visit our branches, most of which remain open with adjusted working hours.

To make your banking easier, we are working hard every day to make sure you can use even more of our service from the safety of your home. Therefore, please regularly check this page where we will post all the latest information about availability of our services and any new changes to our offer.

VISIT OUR BRANCHES ONLY IF NECESSARY, WITHDRAW CASH FROM ATMs


See the list of locations and working hours of our branches and find the closest ATM at which you can withdraw cash.
LIST OF LOCATIONS, WORKING HOURS OF BRANCHES AND AVAILABLE ATMs>>>

ACTIVATE INTESA ONLINE
AND INTESA MOBI WITHOUT VISITING THE BANK


Carry out all banking transactions from the comfort of your home.

FIND OUT MORE >>>

USE YOUR CARD EVEN AFTER IT EXPIRES.


Use your card for payment even after it expires in stores of the largest retail chains and to withdraw cash from ATMs.

FIND OUT MORE >>>

CASH LOAN WITHOUT VISITING THE BANK

Submit a loan application from your home. You need to have an active e-baking service - Intesa Online. If you don’t or you haven’t used it for a while, you can now (re)activate it from home.

LEARN HOW >>>

APPLY FOR HOUSING, CAR OR CASH LOAN FROM YOUR HOME BY E-MAIL


If you need additional funds to buy an apartment or a car, you can send an e-mail application to your advisor. Applications for cash loans or overdrafts can be submitted through Intesa Online e-banking service.

APPLY FOR A PAYMENT CARD


You can easily apply for a credit card from your home through Intesa Online e-banking service. If you don’t have an active Intesa Online service, you can apply for credit or debit card by sending an e-mail to your advisor.

GET INSURANCE FOR YOURSELF AND YOUR LOVED ONES FROM THE SAFETY OF YOUR HOME


You can request any of our insurance services from your advisor by e-mail.

More information about the offer >>>

PAY UP TO 1000 EURO TO A FOREIGN ACCOUNT WITHOUT VISITING THE BANK


You can submit a request for nostro money order for individuals to e-mail zahtevi_kc@bancaintesa.rs and, if you are a Magnifica client, send it to the e-mail of your advisor. You have to attach an invoice or a payment order to your request.

Download payment - transfer order.


FORGOT YOUR PIN? APPLY FOR A NEW PIN FROM YOUR HOME.


An application containing your first and last name, type and last 4 digits of your payment card should be sent to zahtevi_kc@bancaintesa.rs or, if you are a Magnifica client, to the e-mail of your advisor.

YOU WANT TO MAKE EARLY OR PARTIAL REPAYMENT OF YOUR LOAN? NOW YOU CAN DO IT FROM YOUR HOME.


Send an e-mail request to zahtevi_kc@bancaintesa.rs or, if you are a Magnifica client, to the e-mail of your advisor, and repay your loan in full or in part without visiting a branch.

Download a Request for Early Repayment of Loan

RECEIVE A CERTIFICATE WITHOUT VISITING THE BANK


You can request a certificate from your home by sending an e-mail to zahtevi_kc@bancaintesa.rs or, if you are a Magnifica client, by sending an e-mail to your advisor.

Download a request for certificate